Shipping: We handcraft our products to assure freshness so time can vary by a day or two, most orders are processed and shipped within 2-3 business days excluding holidays. We are unable to accept additions or adjustments to your order after we receive it.
Cancellations: Cancellations to orders are only accepted before 2:00 pm on the date of the order, all other cancellations after this time are not accepted. The item may be returned with the parcel unopened after its receipt for a full refund of purchase price. All shipping charges become the sole responsibility of the customer.
Refunds: We want you to be happy with your purchase, if you are unhappy with the products you received, please send them back to us within 30 days of the invoice date for a full product refund. Refunds for returned items will be issued only in its original packaging and original amounts, 30 days from the date of purchase. Our products are made without harsh chemicals so please use extra care with items that can become exposed to contaminates by not properly applying. We do not except returns for sample / travel sizes. All shipping charges become the sole responsibility of the customer. All returns must be postmarked within 30 days of the invoice date to qualify for a return. Any refused packages or packages not deliverable will be canceled upon receipt and will be subject to a return shipping fee.